FAQ

Frequently Asked Questions

Security, compliance, and operational clarity

General Overview

Usage and ownership

No. tiCrypt runs on standard compute environments. While higher core counts improve throughput, the system is designed to operate efficiently on conventional infrastructure.
No. Tera Insights personnel do not have access to customer systems. tiCrypt is deployed and operated entirely under customer control.
No. For export-control and compliance reasons, tiCrypt is sold only to customers in the United States and Canada, and must be installed on servers located within those countries.

Security Architecture

System encryption, access and security

While it is not inherently air-gapped, it supports strong logical isolation, end-to-end encryption, and strict access control to protect CUI.
  • Secured at start-up: VM controller changes all password and blocks all ports except port 22.
  • No VM access: direct connections, SSH logins, or other remote servers do not work, access to VM is via a tiCrypt proxy only.
  • Encrypted drives: data is always encrypted, away from admins.
  • FIPS-180 compliant TLS tunnels: traffic moves through a public-key-based authentication tunnel, more restrictive than SSH.
  • Restricted internet access: protection against accidental or intentional information leaks.

A default-open security model allows access unless it is explicitly restricted.

  • Relies on firewalls, perimeter defenses, and access control lists (ACLs).
  • Common in traditional solutions and architectures.

A default-shut security model denies access unless it is explicitly allowed.

  • Uses public-key cryptography (PKC) and end-to-end encryption.
  • Built within the tiCrypt protection layer.

Users can recover their lost private keys through a process called escrow (see whitepaper). Escrowing is slow and traditional to prevent social engineering.

Users do provide a password to attach their private key to tiCrypt. However, authentication does not rely on the password itself. Instead, the system validates the user by verifying the hash of the digital signature of their private key, similar to how blockchain systems like Bitcoin confirm ownership.

Support and Lifecycle

Support and updates.

tiCrypt Nutanix support has been discontinued in 2026. tiCrypt can run on bare metal with RedHat Enterprise, CentOS, Rocky, or Springdale 7+ installed.
Yes. You can add MFA on top of the current security layout for enhanced security.

Below are several links to deployments from a few of our customers, including environments such as Citadel, Granite and ResVault, along with supporting materials that discuss architectures aligned with tiCrypt.

Addtionally, you can find more information about tiCrypt in the tiCrypt whitepaper or one-page overview.